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TERMS OF DELIVERY
Delivery in Russia and around the world:
  • Delivery across the Russian Federation, Belarus and Kazakhstan - to the SDEK TC branch. The assembly and dispatch of goods is carried out within 1-3 days. Delivery time In Russia - from 2 to 14 days (depends on the city), in Belarus and Kazakhstan - from 5 days.

  • Worldwide - only within the Russian Federation, then the customer is engaged in logistics (but we are always ready to help as much as possible in organizing transportation). Delivery time is 2-4 weeks, depending on the country. Please check the terms of receipt in your department.


Delivery in Ukraine:
GLINA production is located in Ukraine, individual delivery conditions are available to residents of the country.
  • Delivery in Ukraine (goods from availability) is FREE.
  • You can pay in hryvnia.
  • Orders are sent by New Mail within 1-2 business days after payment of the order. The delivery time depends on the delivery city (on average 2-3 days).
  • To clarify the current availability and order, write to our manager.
PACKAGING
Transportation of cups of the GALINA brand has become even more convenient and safer!
Individual packaging
  • The bowl fits perfectly in the box;
  • There is no space left inside, so the risk of damaging the product is close to zero.
Suitable for our partners. There are several languages on one box at once.
Package for 16 bowls
2 types of convenient transport boxes for 16 and 48 bowls.
Also, there is no need to overpay for delivery, since the dimensions of the box have become smaller.
Package for 48 bowls
You can test the new packaging right now by ordering a batch of bowls on our website.
The procedure for processing and sending orders
Registration

After placing an order on the website, you will receive 2 letters to the mail:

  • confirmation of your order
  • invoice for payment of the order
Processing and sending
Order processing takes from 1 to 3 working days. After your order is processed, assembled and sent, you will receive a letter about the shipment with an indication of the tracking number for tracking (on the website of TC SDEK).
Delivery and logistics

We are not engaged in logistics. We transfer your parcels to the SDEK TC. For self-tracking, you will be sent a tracking number for tracking the parcel (on the website of the TC SDEK). Further, the customer is engaged in logistics (but we are always ready to help as much as possible in organizing transportation)

PAYMENT
We accept payment in the following ways:
  • In cash
  • Non-cash payment
  • another payment method (discussed individually)

After placing the order, the manager will send you an invoice for payment using the details (depending on the payment method you have chosen).

Important! We DO NOT ship to some countries:
South and Latin America
Antigua and Barbuda, Bahamas, Barbados, Belize, Bolivia, Brazil, Venezuela, Haiti, Guyana, Guadeloupe, Guatemala, Honduras, Grenada, Dominica, Dominican Republic, Colombia, Costa Rica, Cuba, Curacao, Mexico, Nicaraguay, Panama, Paraguay, Peru, Puerto Rico, Saint Vincent and the Grenadines, Saint Kitts and Nevis, Saint Lucia, Suriname, Trinidad and Tobago, Uruguay, Chile, Ecuador, El Salvador, Jamaica
Of Africa
Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Gabon, Gambia, Ghana, Guinea, Guinea Bissau, Djibouti, Zambia, Zimbabwe, Cape Verde, Cameroon, Kenya, Comoros, Congo, DR Congo, Cote d ' Ivoire, Lesotho, Liberia, Libya, Mauritius, Mauritania, Madagascar, Malawi, Mali, Mozambique, Namibia, Niger, Nigeria, Rwanda, Sao Tome and Principe, Seychelles, Senegal, Somalia, Sudan, Sierra Leone, Tanzania, Togo, Tunisia, Uganda, Central African Republic, Chad, Equatorial Guinea, Eritrea, Eswatini, South Africa, South Sudan
Oceania
Vanuatu, Kiribati, Marshall Islands, Micronesia Federated States, Nauru, Niue, New Caledonia, Palau, Papua New Guinea, Samoa, Solomon Islands, Tonga, Tuvalu, Fiji
Asia
Bangladesh, Brunei Darussalam, Bhutan, Guam, DPRK, Lao PDR, Macau, Myanmar, Nepal, Timor-Leste
Middle East
Kuwait, Syria
Near abroad
Turkmenistan
ANY QUESTIONS?
Write to us on WhatsApp
Our manager will answer all your questions and help you place an order!
CONTACTS
Sales department:
Working hours:
Moday-Friday: from 11-00 to 20-00
Sat, Sun: weekend, responsible for receipt of applications and questions
Checkout on the website: 24/7
Office:
Moday-Friday: from 11-00 to 20-00
St. Petersburg,
Vladimirsky prospect, 1/47 (corner of Nevsky)
НУЖНА ПОМОЩЬ?
Напишите нам в WhatsApp. Наш менеджер ответит на ваши вопросы и поможет оформить заказ.